Refund & Cancellation Policy

Billing

Sophrone Founders Access is billed as a recurring monthly subscription. Your subscription renews automatically each month on your billing date until you cancel.

Cancelling

You can cancel future renewal at any time from your Account page's billing management link, which opens Stripe's Customer Portal — the actual mechanism Sophrone uses for subscription management. Cancelling stops future billing; it does not automatically refund the current billing period.

Access after cancellation

When you cancel, your access continues through the end of the billing period you've already paid for. Once that period ends, your subscription-based access to the Command Center and related features ends. Your account and journal data are not deleted when a subscription lapses — you can resubscribe later and pick up where you left off.

Refund requests

Payments to Sophrone are non-refundable, including for partial billing periods. When you cancel, you keep access through the end of the period you've already paid for, as described above — cancelling is how you stop future charges. We do not issue refunds or credits for unused time in a billing period.

Contact

For billing or refund questions, email hello@sophrone.com.